WHAT DOES AMERANT MORTGAGE, LLC (“AMERANT MORTGAGE”), DO WITH YOUR PERSONAL INFORMATION?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some, but not all, sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
- Social Security number and credit history
- Account balances and payment history
- Transaction history and overdraft history
All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information, the reasons Amerant Mortgage chooses to share, and whether you can limit this sharing.
Reasons we can share your personal information
For our everyday business purposes— such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus.
For our marketing purposes— to offer our products and services to you.
For joint marketing with other financial companies.
For our affiliates’ everyday business purposes— information about your transactions and experiences.
For our affiliates’ everyday business purposes— information about your creditworthiness. You may limit this sharing.
For our affiliates to market to you.
We do not share any personal information with non-affiliates.
California Consumer Privacy Act
Amerant Mortgage is committed to compliance with the new California Consumer Privacy Act (CCPA) and to providing options to Opt-Out. Additionally, Amerant Mortgage never sells any of your data. That said, it is important to note that CCPA provides exemptions to companies that have consumer data that is necessary to carry out their business. A majority of the data that Amerant Mortgage collects is exempt from CCPA as it falls under federal privacy laws set out by the Gramm Leach Bliley Act (GLBA) and cannot, as a result, be part of the Opt-Out request. We are GLBA compliant and protect your data to our fullest capability. So, Amerant Mortgage will receive your Opt-Out request via the option you select, and will work to remove any data that is not exempt.
WHAT DOES THAT MEAN?
That means that if you have applied for a loan from Amerant Mortgage, we are exempt from removing personal data that was used in the loan process. Personal data that is exempt will include data like your name, phone number, social security number, date of birth, address, employment data, and income data. So while we have to keep that data, we want you to rest assured that Amerant Mortgage does not engage in the sale of data. Lastly, please keep in mind that data outside the loan process may not be exempt.
WHAT KIND OF DATA IS OUTSIDE THE LOAN PROCESS?
Information that was not collected in your loan application and was collected from marketing activities, promotional activities, information from a non-borrowing spouse, IP addresses, geolocation data through the use of a third-party application, web page tracking, and information collected through a third party like a marketing list.
TO PROCEED WITH YOUR REQUEST, PLEASE BE PREPARED TO PROVIDE YOUR FIRST AND LAST NAME, YOUR PHONE NUMBER, YOUR EMAIL ADDRESS, YOUR LOAN NUMBER (IF APPLICABLE), AND THE LOAN OFFICER YOU HAVE BEEN OR WERE WORKING WITH. PROVIDING THIS WILL HELP US LOCATE YOUR INFORMATION AND VALIDATE YOUR REQUEST. AMERANT MORTGAGE MAY REQUEST ADDITIONAL INFORMATION IF YOUR REQUEST CANNOT BE VALIDATED. YOU MUST BE A RESIDENT OF CALIFORNIA TO BE ELIGIBLE FOR THIS REQUEST.
CLICK HERE FOR THE FULL CCPA PRIVACY POLICY
Please send an email to info@amerantmortgage.com to request to opt-out. In the email, please include your name (first and last), phone number, email address, street address, city, state, and zip code.
Questions?
Go to www.amerantmortgage.com and click on the “Contact Us” tab or you may call us at 1-(844) 200- 8638.
To limit our sharing Mail the form below.
Please note: If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.