Testimonials

Read feedback from real Amerant Mortgage clients and let them guide you with their personal stories, on why you should choose Amerant Mortgage.

Gavin L.

Loan Officer: Eric M. Murrell

Eric was great to work with, responsive, and efficient.

Chaithanya S.

Loan Officer: Eduardo Padron

One thing we learned is the banking relationship matters, and Eduard J. Padron and Amerant Bank have respected our 10-year relationship in getting us the loan we needed. I sincerely thank Ed and Amerant Bank very much for all the support and services.

Samantha G.

Loan Officer: John Jenkins

John and the entire processing team were fantastic throughout my closing experience. I have closed many properties within the last 15 years (new and refinance) and I must say this has been the smoothest transaction I ever experienced. From the very beginning, John felt more than just a loan officer.…

… He felt more like an ally that understood and guided me in the exact type of documentation needed for the transaction to close successfully. We were able to close a jumbo loan in as little as 21 days!! That was two weeks earlier than the contractual closing date. I was gladly surprised for John to even show up at closing to meet me and my wife in person. This has certainly been a very special and great experience. I would recommend John and the entire Amerant team for anyone’s mortgage needs without hesitation.

Adrian R.

Loan Officer: Eduardo Padron

In the middle of the pandemic, my wife, Daniella, and I decided to sell our first home together. We were running out of space after welcoming our first baby, Camila, and using our spare bedroom as an office to accommodate working from home. We were on the house hunt for several months and could not…

… find a house in this crazy market and decided to look for empty lots or fixer-uppers to build our forever home. We ultimately found a fixer-upper in our favorite location and got the property after a bidding war. We sold our home relatively fast and ended up moving into Daniella’s parents’ house with our daughter and dog while we designed our dream house with our architect, had our plans approved by the County, and worked on financing to help make our dreams a reality. We began working with a competitor on a construction loan about six months ago. After going through the entire process, almost up until closing, we were very discouraged by their communication and delivery as loan terms changed and promises were unfulfilled. At the time, working with Amerant Mortgage was not a possibility as the construction loan program was not fully deployed yet. Still, I constantly stayed in touch with the Amerant Mortgage team, hoping that the program would ultimately become available. Luckily for us, the program ended up being rolled out in November, and we all decided to take a risk on a very new and unknown process. We put all of our trust in the Amerant Mortgage team in the hopes that they could help us complete what the competitor couldn’t, and the team worked diligently over the course of 2 months to make up for all of the lost time the competitor cost us. It felt like we were their top priority throughout the process and as if the entire team was working collectively on our loan together. The communication with Amerant Mortgage was consistently clear throughout, and they delivered as promised. We can’t express our gratitude enough to the Amerant Mortgage Team and how they were able to assist us to close our loan smoothly and as quickly as possible. We are forever grateful to the team for helping us get started in building our dream and forever home.

Yadira G.

Loan Officer: Karen Estevez

I have been working with Karen Estevez to buy my property for over a year now. She helped me with the financing and all the necessary documents. Thanks to her guidance I was able to buy my condo. I testify of her excellent work, professionalism, and great service to her customers. She is very…

… organized and was always on top of everything needed to make me feel at ease through the process. No words can describe how satisfied I am with her work. Not only she is a wonderful professional but also an exceptional human being. I’m happy to share my satisfaction with the process of buying my home and my willingness to recommend Karen to everyone at any time. Sincerely, Yadira Gonzalez.

Frances M.

Loan Officer: Karen Estevez

Karen was an essential piece in my home buying process. She became a part of my first-time homebuyer experience through Habitat for Humanity of Greater Miami, it was a huge relief to have someone in my corner who ensured everything was kept in order from the mortgage application through approval and…

… closing. She was extremely organized and made sure my process was as smooth as can be. She was knowledgeable, she answered all my questions promptly and never hesitated to reach out to remind me of documents that needed to be filled out and signed. Her professionalism was top of the line! At closing, she was present to answer any questions I had, and we were able to share the joy of reaching this great milestone in me and my family’s life. I absolutely recommend Karen to anyone in the home buying process. She is truly wonderful! Thank you, Karen, for being a part of my journey!

Monica S.

Loan Officer: Karen Estevez

It is rare in today’s world, that you see someone take the time out of two work days to come and meet the clients and extend warmth and kindness by bringing gifts and pastries. The homeowners and Habitat staff were so touched by Karen's presence. It means a lot and further foments our…

… relationship. It takes more than paperwork to move someone into their home and she has demonstrated that extra step of caring which is lacking in today’s business world. Thank you again for all you do for us and our homeowners.